Privacy Policy

Privacy Policy

Effective Date: 1/1/2025

1. Introduction

HousingTree ("we," "our," or "us") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our platform and services. By accessing or using HousingTree, you agree to this Privacy Policy.

2. Information We Collect

We collect personal information such as name, email, phone number, Professional or organizational affiliation (e.g., community or agency names) and other details when you register, communicate, or use our services.

3. How We Use Your Information

We use the collected information to:
  • Facilitate communication between senior families, referral agents, and senior living communities.
  • Schedule and manage tours and appointments.
  • Provide, operate, and maintain our platform and services.
  • Improve our services and user experience
  • Send notifications, confirmations, and updates.
  • Respond to inquiries and provide customer support.
  • Conduct analytics to understand platform usage.
  • Comply with legal obligations or enforce our terms of service.

4. Sharing of Information

We do not sell or rent your personal information. We may share it with trusted partners who assist in providing our services.

5. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no security measures are 100% effective, and we cannot guarantee absolute security.

6. Use of Third Party APIs

HousingTree integrates with various third-party APIs, including calendar, email, and other service providers, to facilitate efficient scheduling, communication, and other essential functionalities for our users.

7. Third-Party Links and Services

Our platform may include links to third-party websites or services. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.

8. Your Choices

You can update your account information or opt out of certain communications at any time.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated. We encourage you to review this Privacy Policy periodically. Continued use of our services indicates acceptance of the updated policy.

10. Contact Us

If you have any questions, please contact us at Contact Form