Frequently Asked Questions

HousingTree Personalized Senior Placement Software is easy to use and allows you to work with your leads, clients, facilities and referrals by providing a high standard interface to interact, keep track and invoice within minutes.


HousingTree offers Personalized Senior Placement Software, a web based application that has been developed over a period of more than 15 years. Our team has been working closely with multiple senior referral agencies for many years to develop the best system customized for your needs.

At HousingTree we understand the typical workflow of your business and make sure we provide you with the best features to save you time on research and easily manage and follow up on your daily tasks.

As part of our network you will also receive live facility vacancy alerts posted directly by the facility administrators. As our network is constantly growing, we will be adding more features in the near future.

Yes, initial training is provided during set up to ensure all the software features have been properly introduced to you and all your questions have been addressed.

Yes, we are very responsive to your questions and feedback and make sure every inquiry is addressed in a timely manner. Our technical support specialists will promptly respond to you via e-mail and if needed, contact you by phone at your convenience.

We provide a demo account that allows you to explore the basic features of our application. For security purposes we do not provide real facility data and encourage entering only test information as the demo account is a shared account designed only for testing purposes.

Our philosophy is that if you are not satisfied with our software when you explore the demo version chances are you will not be interested in purchasing an account. We respect your decision and we will not approach you in any way to presure you to commit to a software that does not meet you particular needs.

If you like our software but wish additional features designed for your particular setup, we can work with you and make the necessary changes.

During the setup period we will work with you to import your existing facility data or import data from your state licensing public facility listings (if available in your state). We will also customize the interface with your own logo, company information, invoicing template etc.

You can enter an unlimited number of clients, facilities, resources and you can create unlimited placements. We keep ALL data you enter in HousingTree for as long as you remain our client.

HousingTree is HIPAA compliant and designed to meet the highest healthcare industry standards. Any entity working with client health information is required to comply with this rule.

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) required the Secretary of the U.S. Department of Health and Human Services (HHS) to develop regulations protecting the privacy and security of certain health information.1 To fulfill this requirement, HHS published what are commonly known as the HIPAA Privacy Rule and the HIPAA Security Rule. The Privacy Rule, or Standards for Privacy of Individually Identifiable Health Information, establishes national standards for the protection of certain health information. The Security Standards for the Protection of Electronic Protected Health Information (the Security Rule) establish a national set of security standards for protecting certain health information that is held or transferred in electronic form. The Security Rule operationalizes the protections contained in the Privacy Rule by addressing the technical and non-technical safeguards that organizations called "covered entities" must put in place to secure individuals "electronic protected health information" (e-PHI). Within HHS, the Office for Civil Rights (OCR) has responsibility for enforcing the Privacy and Security Rules with voluntary compliance activities and civil money penalties.

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